This Privacy Policy explains how Zinduka Digital Solutions Ltd. collects, uses, stores, and protects personal and business information received through project inquiries, support communications, and service delivery.
We may collect names, email addresses, company names, billing details, project requirements, messages, uploaded materials, and communications needed to evaluate inquiries, prepare proposals, deliver services, and provide support.
Information is used to respond to requests, manage client projects, maintain service accounts, issue invoices, provide customer support, improve delivery quality, and comply with legal or accounting requirements.
We may automatically collect limited technical information such as IP address, browser type, device characteristics, operating system, referring pages, and visit timestamps. This information helps us maintain website security, improve performance, understand usage patterns, and provide a more reliable experience.
Our website may use cookies or similar technologies to remember preferences, improve usability, measure audience behavior, and support basic analytics. You may disable cookies in your browser settings, although some website features may not function as expected.
We do not sell personal information. Data may be shared only with trusted service providers or contractors involved in hosting, communication, invoicing, payment processing, or technical support when required for legitimate business operations.
We process information where necessary to provide requested services, communicate with prospective or active clients, fulfill contractual or pre-contractual obligations, protect legitimate business interests, and comply with applicable legal, tax, accounting, or regulatory requirements.
We retain records only for as long as necessary to provide services, maintain project history, handle support, and satisfy legal, tax, or compliance obligations. Reasonable technical and organizational safeguards are used to protect information against unauthorized access or misuse.
Clients may request access, correction, or deletion of their information where legally permitted. Requests can be submitted to our support email, and we will review them within a reasonable time.
We may use external services for hosting, forms, analytics, invoicing, communications, or payment processing. Those providers may process limited information under their own policies and only to the extent required to support legitimate business operations.
If you have questions about this policy or about the handling of your information, contact us at zinduka-digital@tutamail.com.